May 31, 2024
Audience Research
Do you know which patient experiences drive engagement—and which cause frustration?
Find Out MoreUnderstanding how people access care, navigate digital platforms, and make decisions is critical to building effective, accessible healthcare experiences. Modea’s audience research uncovers the real behaviors, needs, and pain points of patients, caregivers, and clinicians so you can make informed decisions for your digital products.
We go beyond surface-level data to explore motivations, unmet needs, and context of use, so we can help you build digital tools that are grounded in the lived experiences of the people they serve.
Product Strategy Research
Whether you are designing a new platform, improving content, or validating a concept, we deliver research that informs action and aligns teams. Audience research tasks may include:
- User interviews and stakeholder workshops
- Persona development and behavioral segmentation
- Journey mapping and task flow analysis
- Usability testing and feedback synthesis
- Analytics review and insight reporting
We translate findings into clear, actionable recommendations that drive strategy, design, and development forward.
From Insights to Outcomes
- Healthcare-focused
Our research is designed for healthcare environments and workflows. We understand the nuances of patient behavior, provider needs, and care team collaboration. - Collaborative by Design
We work closely with your teams and cross-functionally to shape research plans and apply our learnings. Insights are never siloed—they are integrated into your larger digital strategy, user-based product testing, and measurement. - Focused on Impact
We prioritize audience research that leads to better healthcare products. Every method, tool, and output is selected with the goal of driving usability, engagement, and measurable improvement.