Digital Front Door Review

Your digital “North Star” should guide your organization into the future of consumer-driven healthcare. Easy access to scheduling, on-demand telehealth visits, & an overall easy-to-use omnichannel experience that spans virtually any device all drive patient retention & revenue growth.

To achieve this you need a plan. To formulate a plan, you need the right expert insights, analyses, and hands-on expertise.

Let Modea do some of this lifting for you by providing you with a complimentary review of where your healthcare organization stands today & how to propel your customer experience for the future.

Get Your Custom Report

Modea takes your privacy and confidentiality very seriously. We will never sell your information or data to any outside organization.

Why should you do it?

  • 74%phone icon

    Increase in smartphone users over the past 5 years

  • 90%hand check Icon

    Of patients say "convenience" is a necessary factor when choosing a provider

  • 50%patient icon

    Of patients claim that a bad digital experience has a major influence on their care journey

  • 41%thumbs icon

    Of patients say they would stop going to their provider over a poor digital experience

  • 18%hospital icon

    Of hospitals have recently completed more in-depth customer journey mapping initiatives

  • 90%location icon

    Of the US population is located within 10 miles of your competition

  • 64%digital health icon

    Of all smartphone users want to manage their healthcare on a mobile device

  • 1 in 5reviews icon

    Patients has given a negative provider review due to a poor digital experience

What will you get?

  • Industry insights into the digital user experience and consumer expectations
  • An in-depth review of your current digital assets highlighting what is working well and what could use improvement
  • A competitor analysis of your top competitors and an evaluation of how your organization compares
  • A review of your most widely used tools (FOD, Search, Locations, etc.) and found gaps in that user experience
  • An outline of mobile app/responsive design findings and recommendations
  • An evaluation of mobile performance for functionality, usability, and stability
  • SEO and website performance audit to identify fundamental website issues
  • Examination of website accessibility to guarantee effective usage for all, including individuals with disabilities

We're trusted by some of the nation's best healthcare systems

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